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Estimated shipping cost will be displayed in your Shopping Cart, prior to submitting your order. Shipping costs are determined by the shipping method selected, shipping address and the total weight of the order.

You can choose a shipping speed:

  1. Standard - Delivery time may take up to 7 days.
  2. Two-Day Shipping -  Get your order within 2-3 days.
  3. Super Fast Shipping - Get your order fast within 1-2 days.


The final cost of the order including the shipping cost you can see in your order card.

To choose the delivery speed in the order card, select one of three options.

After the order will be shipped we will send the tracking number to your e-mail.


You send the application by e-mail

Write your order number and email address.
After receiving contact information
We send the address for Your order

Upon receipt of the goods, our experts examine the goods in detail for defects.
If the item is damaged and cannot be sold to other customers, we reserve the right to refuse a refund.

By placing an order, you agree to our rules.



Free Shipping automatically applies every time when your Cart Total reaches 49$ and more.

However, there are Exclusions: Cat litter, dog litter,  wild bird food, aquatic gravel, and accents; crickets, live & frozen food, and oversized items.

Cat litter, dog litter, wild bird food, live & frozen food, and oversized items may incur an additional per-item shipping fee. Additional fees may apply and will be noted on the Product Detail page and/or Order Cart.

GUARANTEE tries to provide the best customer experience, however, we are not responsible for delivery services. We cooperate with the best delivery companies but can not affect the possible delivery delays.